Statistics
Team statistics
GET
Team performance per human operator: replies, resolved, open assigned, first response time.
bearer stats:readheader
AuthorizationBearer <token>API key (rsl_live_…) from Settings → Developers.
Scope: stats:read
from?stringStart of the period, ISO 8601 date or datetime (e.g. 2026-10-01). Default: 30 days ago.
to?stringEnd of the period, ISO 8601 date or datetime. Default: now.
Success
application/json- response
summary*data*array<>curl -X GET "https://example.com/stats/operators"{ "summary": { "replies": 0, "resolved": 0, "openAssigned": 0, "needsAttention": 0, "medianFirstResponseMs": 0 }, "data": [ { "memberId": "string", "name": "string", "replies": 0, "resolved": 0, "openAssigned": 0, "needsAttention": 0, "medianFirstResponseMs": 0, "lastActiveAt": 0 } ]}