Conversations
Add internal note
POST
Add an internal note (visible to the team, never to the customer).
bearer conversations:writeheader
AuthorizationBearer <token>API key (rsl_live_…) from Settings → Developers.
Scope: conversations:write
conversationId*stringConversation id with channel prefix, e.g. chat_k57… or email_j97….
Match
^(chat|email)_[a-z0-9]+$application/json- body
content*stringLength
1 <= length <= 10000Success
application/json- response
conversationId*stringnoteId*stringcurl -X POST "https://example.com/conversations/string/notes" \ -H "Content-Type: application/json" \ -d '{ "content": "string" }'{ "conversationId": "string", "noteId": "string"}