Channels
Automatic email replies
PATCH
Turn automatic email replies by the agent on or off. When on, the AI emails customers without review. Owner/admin.
bearer channels:writeheader
AuthorizationBearer <token>API key (rsl_live_…) from Settings → Developers.
Scope: channels:write
agentId*stringAI agent id. Never invent ids – list resources first.
Length
1 <= length <= 64application/json- body
mode*stringValue in
"off""automatic"actionsEnabled?booleanAllow the AI to run skills (e.g. order lookups) while answering email.
Default
truedelayMinutes?integerWait before replying, so a person can step in.
Range
0 <= value <= 60Default
5Success
application/json- response
agentId*stringmode*stringValue in
"off""automatic"delayMinutes*numbercurl -X PATCH "https://example.com/agents/string/email-automation" \ -H "Content-Type: application/json" \ -d '{ "mode": "off" }'{ "agentId": "string", "mode": "off", "delayMinutes": 0}